Privacy Policy

Website Privacy Notice

By using our website, you are agreeing to the terms of this privacy notice, and to the terms and conditions of use of this website. Words defined in those terms and conditions of use have the same meaning when we use them in this policy. If you have any questions about this privacy notice, please email enquiries@lowtax.co.uk.

Please note that where our website contains links to other websites, we are not responsible for the privacy policies of other organisations and websites and this policy applies solely to any personal information collected on lowtax.co.uk.

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, the controller is:

First Floor
39 High Street, Billericay, Essex CM12 9BA

Telephone: 01277 314000

WHAT INFORMATION DO WE COLLECT?

Personal information is any information that can be used to identify a living individual such as a name, email address and telephone number. Any personal information that you provide us with is stored securely. We may collect this personal information when you contact us, fill in any forms within this website, or otherwise give us personal information.

COOKIE POLICY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

HOW DO WE USE THIS INFORMATION?

We use your personal information to provide you with the information you ask for. We may also use your information in our legitimate interest to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, including notifying you about changes to our service. We will also use your personal information to ensure that content from our site is presented in the most effective manner for you and for your computer and to carry out our obligations arising from any contracts entered into between you and us. In addition, we may handle any non-sensitive personal data for our legitimate purposes. We will not sell your details to any third parties or use your data in any other way than those listed above.

LTG Accountants regards the lawful and correct handling of personal information as important to the success of our work and to maintaining the confidence of those with whom we deal. We will ensure that anyone working for us uses personal information lawfully and correctly. To this end, we will ensure we fully comply with the EU General Data Protection Regulations.

To view your notification regarding our processing of your data please choose from the following category which most closely describes your relationship with LTG Accountants

Employee of LTG Accountants
Employee of a company we provide payroll services to
Client
Supplier
Email correspondent
Applicant for employment
Website Privacy Notice

Notification for Employees

LTG Accountants (including associated undertakings and licensees) is committed to protecting and respecting your privacy.

This notification sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation (GDPR) we are a controller of your personal data, our registered offices and contact details are:

LTG Accountants

First Floor

39 High Street

Billericay

Essex

CM12 9BA

Nature of data

We may collect and process the following data about you:

Contact details
Banking details
Pension details
Tax details
Salary
Qualifications
Appraisals
Disciplinary records
Performance records
Annual leave
Sick leave

Source of Information

We may receive and process information about you from:

yourself (data you provide)
ourselves (data we generate)
your nominated referees
tax authorities
pension providers

Lawful Basis

Our lawful basis for processing this data is

our legal obligations (including our obligations under the Finances Act 2008 and the Reporting of Injuries, Diseases and Dangerous Occurrences Regulation 2013)
management and performance of our contract of employment with you
vital interests, the processing is necessary to protect someone’s life, (next of kin)

The consequences for you if we are unable to process this data would be:

we would not be able to continue with our contract of employment

Retention

Any data related to payments or tax will be retained for 7 years from last employment to conform with our legal obligations regarding record keeping under the Finance Act 2008.

Any data related to health and safety at work will be retained for 25 years to conform with our legal obligations under health and safety legislation such as the Reporting of Injuries, Diseases and Dangerous Occurrences Regulation 2013.

Other data may be kept for up to 7 years from termination of employment in case there are queries about your employment, unless you request that we delete the data beforehand. All other data will be kept for the duration of your employment.

Recipients

To the extent that is necessary to manage and satisfy our contract of employment with you, your data may be shared with:

our software (HR Portal) and IT providers
tax authorities
pension providers
our and your bankers

Uses made of the information

We use information held about you in the following ways:

calculation and payment of salary, taxes, expenses and other benefits
discharge of obligations laid down by law
management, planning and organisation of work
equality and diversity in the workplace
health and safety at work
the exercise and enjoyment of rights and benefits related to employment
termination of the employment relationship.

Disclosure of your information

Where we may occasionally be required to disclose certain information to additional third parties, we will disclose data only when and to the extent that we have a legal obligation to do so.

Such third parties may include:

law enforcement (by warrant or subpoena)
courts, tribunals or other judicial bodies
the Health and Safety Executive

Transfer outside the EEA

We do not transfer your data outside the European Economic Area.

Your rights

You have the following qualified rights regarding your personal data:

Access – you may request we provide you with the data we hold
Rectification – you may request we correct any inaccurate data
Erasure – you may request we erase your data
Restriction – you may request we stop processing your data but retain it
Portability – you may request we provide you or a nominated party with your data in a commonly used, structured and machine-readable format

You can exercise your rights at any time by contacting us at enquiries@lowtax.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office or any other European Supervisory Authority.

Changes to this notification

Any changes we may make to this notification in the future will be posted on this page and where appropriate notified to you by e-mail.

Contact

Questions, comments and requests regarding this notification are welcomed and should be addressed to enquiries@lowtax.co.uk

Notification for Employees of Clients

LTG Accountants (including associated undertakings and licensees) is committed to protecting and respecting your privacy.

For the purpose of the General Data Protection Regulation (GDPR) we are a joint controller of your personal data, our contact details are:

LTG Accountants

First Floor

39 High Street

Billericay

Essex

CM12 9BA

Notification

We have a written agreement with all companies who use our payroll processing services that they will assume responsibility for notifying their employees of the nature of the processing and the rights they have in that regard.

We therefore do not provide a notification ourselves.

If your employer uses our payroll services and you have not received such a notification from your employer, please contact us.

Contact

Questions, comments and requests regarding this notification are welcomed and should be addressed to enquiries@lowtax.co.uk

Notification for Clients

LTG Accountants (including associated undertakings and licensees) is committed to protecting and respecting your privacy.

For the purpose of the General Data Protection Regulation (GDPR) we are a controller of your personal data, our registered offices and contact details are:

LTG Accountants

First Floor

39 High Street

Billericay

Essex

CM12 9BA

Nature of data

We may collect and process the following data about you:

Contact details
DOB
Passport No
Utility Bill
NI Number
Gender
Other directorships
Banking details
Pension details
Spouse
Dependents
Disabilities
Tax details
Salary
Expenses
Medical Insurance

Source of Information

We may receive and process information about you from:

yourself (data you provide)
ourselves (data we generate)
tax authorities

Lawful Basis

Our lawful basis for processing this data is

our contract with you for the provision of accounting or other services
our legal obligations (including our obligations under the Finances Act 2008)

The consequences for you if we are unable to process this data would be:

we would not be able to continue to provide the contracted services or would not be able to provide the same quality of service

Retention

Any data related to payments between us will be retained for 7 years to conform with our legal obligations regarding record keeping under the Finance Act 2008.

Other data may be kept for up to 7 years from termination of the contract in case there are queries, unless you request that we delete the data beforehand.

Recipients

To the extent that is necessary to meet our legal obligations and manage and satisfy our contract with you, your data may be shared with:

our software and IT providers
tax authorities
pension providers
bankers

solicitors and other professional advisors (at your request)
Offshoring service providers

Uses made of the information

We use information hold about you in the following ways:

to communicate with you

to provide the contracted services which may include

Book-keeping
Company & General accounts, Profit & Loss Accounts, Balance Sheets
Tax advice, calculation and returns
Company secretarial services (company formation, change of directorship, share transfer)

Pension, investment and other advice

Disclosure of your information

Where we may occasionally be required to disclose certain information to additional third parties. We will disclose data only when and to the extent that we have a legal obligation to do so.

Such third parties may include:

law enforcement (by warrant or subpoena)
courts, tribunals or other judicial bodies

the National Crime Squad (in case of suspected money laundering)

Transfer outside the EEA

We may transfer your data to cloud software service providers who may store or process your data outside the EEA.

We may transfer your data to other accountants and offshoring service providers who may store or process your data outside the EEA.

Where we do this, we will only transfer personal data if there are adequate protections such as Standard Contractual Clauses in place to ensure that your rights and freedoms are protected, and EU and UK data protection legislation is not undermined.

Your rights

You have the following qualified rights regarding your personal data:

Access – you may request we provide you with the data we hold
Rectification – you may request we correct any inaccurate data
Erasure – you may request we erase your data
Restriction – you may request we stop processing your data but retain it

Portability – you may request we provide you or a nominated party with your data in a commonly used, structured and machine-readable format

You can exercise your rights at any time by contacting us at enquiries@lowtax.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office or any other European Supervisory Authority.

Changes to this notification

Any changes we may make to this notification in the future will be posted on this page and where appropriate notified to you by e-mail.

Contact

Questions, comments and requests regarding this notification are welcomed and should be addressed to enquiries@lowtax.co.uk

Notification for Suppliers (Sole Traders or Point of Contact)

LTG Accountants (including associated undertakings and licensees) is committed to protecting and respecting your privacy.

For the purpose of the General Data Protection Regulation (GDPR) we are a controller of your personal data, our registered offices and contact details are:

LTG Accountants

First Floor

39 High Street

Billericay

Essex

CM12 9BA

Nature of data

We may collect and process the following data about you:

Contact details
Name

Source of Information

We may receive and process information about you from:

yourself (data you provide)

your employer

Lawful Basis

Our lawful basis for processing this data is

our contract with you (if you are a sole trader)
our legitimate interest to manage our contract with your employer (if you are a point of contact)

The consequences for you if we are unable to process this data would be:

we might not be able to continue to purchase goods or services from you (if you are a sole trader)
we might reduce the scope of goods or services we purchase from you (if you are a sole trader)
none (if you are a point of contact)

Retention

Data may be kept for the duration of our contract with yourself or up to 7 years from termination of our relationship with you or your employer in case there are any legal obligations to continue storing your data.

Recipients

To the extent that is necessary to meet our legitimate interest to manage our contract with you or your employer, your data may be shared with:

our software and IT providers

Uses made of the information

We use information hold about you in the following ways:

to communicate with you

to manage our contract with you or your employer

Disclosure of your information

Where we may occasionally be required to disclose certain information to additional third parties. We will disclose data only when and to the extent that we have a legal obligation to do so.

Such third parties may include:

law enforcement (by warrant or subpoena)
courts, tribunals or other judicial bodies

Transfer outside the EEA

We do not transfer your data outside the EEA.

Your rights

You have the following qualified rights regarding your personal data:

Access – you may request we provide you with the data we hold
Rectification – you may request we correct any inaccurate data
Erasure – you may request we erase your data
Restriction – you may request we stop processing your data but retain it
Objection – you may object to us processing your data

Portability – you may request we provide you or a nominated party with your data in a commonly used, structured and machine-readable format

You can exercise your rights at any time by contacting us at enquiries@lowtax.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office or any other European Supervisory Authority.

Changes to this notification

Any changes we may make to this notification in the future will be posted on this page and where appropriate notified to you by e-mail.

Contact

Questions, comments and requests regarding this notification are welcomed and should be addressed to dmo@lowtaxgroup.co.uk

Notification for Email Correspondents

LTG Accountants (including associated undertakings and licensees) is committed to protecting and respecting your privacy.

For the purpose of the General Data Protection Regulation (GDPR) we are a controller of your personal data, our registered offices and contact details are:

LTG Accountants

First Floor

39 High Street

Billericay

Essex

CM12 9BA

Nature of data

Your email address is automatically included as part of any email we receive from you and in storing your email we inevitably store this data; any other personal data included in the email will also be stored. Our email software may automatically extract your email address and our staff may add your name and possibly phone number, job title and place of employment.

Source of Information

We may receive and process information about you from:

yourself (data you provide)

other email correspondents

Lawful Basis

Our lawful basis for processing this data is

our legitimate interest to communicate via email in the normal course of business and for B2B marketing of our services.

The consequences for you if we are unable to process this data would be:

we would not be able to receive email from or send email to you

Retention

Most email correspondence will be retained for 7 years unless you request, we delete it beforehand, however depending on the nature of the communication we may retain it for up to 7 years to meet our legal obligations (for example under the Finance Act 2008).

Recipients

To the extent that is necessary to meet our legitimate interest your data may be shared with:

our email service provider (Microsoft)

Uses made of the information

We use information hold about you in the following ways:

to communicate with you

Disclosure of your information

Where we may occasionally be required to disclose certain information to additional third parties. We will disclose data only when and to the extent that we have a legal obligation to do so.

Such third parties may include:

law enforcement (by warrant or subpoena)
courts, tribunals or other judicial bodies

Your rights

You have the following qualified rights regarding your personal data:

Access – you may request we provide you with the data we hold
Rectification – you may request we correct any inaccurate data
Erasure – you may request we erase your data
Restriction – you may request we stop processing your data but retain it
Objection – you may object to us processing your data

You can exercise your rights at any time by contacting us at enquiries@lowtax.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office or any other European Supervisory Authority.

Changes to this notification

Any changes we may make to this notification in the future will be posted on this page and where appropriate notified to you by e-mail.

Contact

Questions, comments and requests regarding this notification are welcomed and should be addressed to enquiries@lowtax.co.uk

Notification for Applicant for Employment

LTG Accountants (including associated undertakings and licensees) is committed to protecting and respecting your privacy.

For the purpose of the General Data Protection Regulation (GDPR) we are a controller of your personal data, our registered offices and contact details are:

LTG Accountants

First Floor

39 High Street

Billericay

Essex

CM12 9BA

Nature of data

We may collect and process the following data about you:

Contact details
Qualifications
Employment history
Disability details
References

Source of Information

We may receive and process information about you from:

yourself (data you provide)
employment agencies

job search websites
Referees

Lawful Basis

Our lawful basis for processing this data is

the negotiation of a possible contract of employment with you

The consequences for you if we are unable to process this data would be:

we would not be able to consider your application for employment

Retention

Your data will be retained for 6 months in case there are queries, or you wish to re-apply for other employment with LTG Accountants or unless you request, we delete it beforehand.

If your application is successful, your data will be retained as an employee and you will be provided with a new notification in that capacity.

Recipients

To the extent that is necessary to negotiate a contract of employment your data may be shared with:

our software and IT service providers

your nominated referees

Uses made of the information

We use information hold about you in the following ways:

to communicate with you
to assess your suitability for employment
to contact your nominated referees and receive references from them

to manage the application and interview process

Disclosure of your information

Where we may occasionally be required to disclose certain information to additional third parties. We will disclose data only when and to the extent that we have a legal obligation to do so.

Such third parties may include:

law enforcement (by warrant or subpoena)

courts, tribunals or other judicial bodies

Your rights

You have the following qualified rights regarding your personal data:

Access – you may request we provide you with the data we hold
Rectification – you may request we correct any inaccurate data
Erasure – you may request we erase your data
Restriction – you may request we stop processing your data but retain it

Portability – you may request we provide you or a nominated party with your data in a commonly used, structured and machine-readable format

You can exercise your rights at any time by contacting us at enquiries@lowtax.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office or any other European Supervisory Authority.

Changes to this notification

Any changes we may make to this notification in the future will be posted on this page and where appropriate notified to you by e-mail.

Contact

Questions, comments and requests regarding this notification are welcomed and should be addressed to enquiries@lowtax.co.uk

Website Privacy Notice

LTG Accountants, are Tax and Business Advisors based in Essex, working with a wide range of clients in all sectors and industries across the UK and to do this in an effective way, we collect and use personal data.

Who is the Data Controller?

We are the ‘controller’ for the personal data that we gather from yourself.

You can contact us by telephone on 01277 314000, email enquiries@lowtax.co.uk or write to:

LTG Accountants

First Floor

39 High Street

Billericay

Essex

CM12 9BA

Purpose of processing and lawful bases for such processing

The purpose of processing is to provide a first-class service to our clients.

The lawful bases that this is based upon follows:

Performance of a contract, the processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.
Compliance with legal obligation, the processing is necessary for us to comply with the law (not including contractual obligations).
Legitimate interests of ourselves and client, the processing is necessary for our and your legitimate interests or the interests of a third party unless there is good reason to protect the individual’s personal data which overrides those legitimate interests.

Lawful Basis

Our lawful basis for processing this data is

our legitimate interest in managing and improving our website
our legitimate interest to communicate with you

The consequences for you if we are unable to process this data would be:

data entered into the “Contact Us” form: we would not be able to respond to your query or provide you with appropriate material or response.

Rights for Individuals

Data protection legislation gives individuals rights relating to the processing of their personal information. If you wish to exercise your rights, please submit a request via email to and the company will respond within 28 days. We may seek clarification as to your identity before proceeding and importantly there is no fee for this service.

Your rights are:

Right to be informed – obligation to provide ‘fair processing information’ through privacy notices.
Right of access – individuals must be able to access their data to ensure that it is being processed lawfully.
Right to rectification – you have a right to have inaccurate personal data rectified or completed if it is incomplete.
Right to be forgotten (is not absolute and only applies in certain circumstances) – you have the right to erase all your personal data.
Right to Restrict processing – you have the right to request the restriction or suppression of their personal data. This is not an absolute right and only applies in certain circumstances.
Right to data portability – you have the right to have your personal data ported to yourself or to another controller in a commonly-used, structured and machine-readable format.
Right to object – you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data.

You have the right to complain to the Information Commissioner – www.ico.org.uk

Personal Information You Choose to Provide

Registration information

When you register you will provide the following information;

Name
Company
Email address
Telephone phone number

Email information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

What about other web sites linked to our web site;

We are not responsible for the practices employed by web sites linked to or from our web site or the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site.

Please remember that when you use a link to go from our website to another web site, our Privacy notice is no longer in effect. Your browsing and interaction on any other web site, including web sites, which have a link on our website, is subject to that web site’s own rules and policies.

How do we process the information that you provide to us;

All the personal data with one exception will be processed and stored by us on your behalf within the UK or on computer servers within the European Economic Area.
We will use the personal data we collect to ensure you receive prompt service and to improve your interaction with us.
The data is used to manage your specific needs in relation to the customers personal care and other general enquiries.

How long do we Retain Personal Information;

Data related to responding to a query may be retained for up to 7 years unless you ask us to delete it beforehand.

Data used for providing promotional materials may be retained for up to 3 years unless you ask us to delete it beforehand.

Recipients of your information;

To the extent that it is necessary to meet out legitimate interests your data may be disclosed to;

Other Accountants
Banks
Solicitors & Tax advisers
HMRC, Competent authorities, Companies House
Insurance and Pension companies
IT Providers and Website developers

Notification of Changes to our Privacy Statement;

We will post details of any changes to our privacy statement on this website to help make sure you are kept up to date, always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties. This privacy statement was updated in July 2024.

Further Information

If you require further information about the use of your data or wish to make a Rights request relating to your personal data processed by us, please contact enquiries@lowtax.co.uk